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Shipping
You can track your package by going to "My Account" and the clicking on "Order History."
In Australia, deliveries are generally sent by Australia Post. Melaleuca also offers an express shipping option. This priority services carry an additional shipping charge of $4.95.
Standard shipping costs are calculated at $10.00 for all web orders. An additional $4.95 is charged if you elect to have your order shipped via Express Post in Australia. Standard shipping costs for all other order types (fax/phone/email/backup and select pack orders) are calculated at $15.00.
Place an order of 41 product points or more to receive a 50% rebate in Loyalty Shopping Dollars. This Loyalty Shopping Dollar rebate will be awarded at the time the order has been shipped. Loyalty Shopping Dollars will be retracted if the order is cancelled or returned.
Place an order of 51 product points or more to receive a 100% rebate in Loyalty Shopping Dollars. The rebate will be awarded at the time the order has been shipped. Loyalty Shopping Dollars will be retracted if the order is cancelled or returned.
*In both the above cases, if Express Shipping is used, the additional amount paid ($4.95) will not be refunded via Loyalty Shopping Dollars at the percentage qualified for (50% or 100%).
**Loyalty Shopping Dollars rewarded for Shipping and Handling Rebates will be available for use once a video has been watched, just as standard Loyalty shopping Dollars are currently made available for use.
Place an order of 51 product points or more to receive a 100% rebate in Loyalty Shopping Dollars. The rebate will be awarded at the time the order has been shipped. Loyalty Shopping Dollars will be retracted if the order is cancelled or returned.
*In both the above cases, if Express Shipping is used, the additional amount paid ($4.95) will not be refunded via Loyalty Shopping Dollars at the percentage qualified for (50% or 100%).
**Loyalty Shopping Dollars rewarded for Shipping and Handling Rebates will be available for use once a video has been watched, just as standard Loyalty shopping Dollars are currently made available for use.
Melaleuca’s order process is streamlined to ship orders as quickly as possible. Shipping times vary depending on location, shipping method, and the day of the month you shop (shopping near the end of the month will generally add a few days). You can track your package by going into "Order History" in your web account. If your products have not arrived after 7 business days, please feel free to contact us by calling 1800-07-33-99, and we will be happy to investigate.
Track your package here to see the progress of your delivery. If you have any concerns, simply call 1800-07-33-99 and our friendly Customer Care Representatives will assist you.
You can view and change your shipping address by going to “My Account” and clicking on “Address Options.